FAQ


  • Where can we park?

    The international airport Keflavik (KEF) is approximately 50km away from the hotel. Our address is Austurstraeti 6, 101 Reykjavik, we are located at the heart of the main city. We do not have dedicated parking for the hotel, you will need to use street parking within the city core. This is common for hotels located in the 101 district. Most parking areas in the downtown area charge a fee of 190-390 ISK per hour (depending on zone) from between 9:00 and 18:00 on weekdays and 10:00 and 16:00 on Saturdays (Sundays are free of charge) and most of them are very close to our hotel. You can, though, usually find some areas where you can park free of charge if you are willing to drive around the streets surrounding the downtown area, and walk back. You can download the app Parka, it will show you the parking zones and fees for the city center. There are free zones and also parking houses nearby as shown through the link below:


    https://is.parkopedia.com/parking/reykjavik/?arriving=202105301730&leaving=202105301930

  • Can I check in early?

    Early check-in service is subject to general availability and of room type booked.

    If service is available, we implement an early check-in fee.

    To guarantee your room would be ready when arriving on an early morning flight, we recommend booking a pre-night.  

    Our standard check-in time is at 14:00


  • Can I check out late?

    Late check-out is subject to availability and may be subject to a fee.

    Standard check-out is at 11:00

    When service is available, we offer late check-outs until 14:00.

    Otherwise, we would advise that you book an extra night if you need to check out very late.

    Kindly inquire at the desk the night before your check-out date to see the availability of this service.


  • Do you offer luggage storage?

    We offer luggage storage for guests upon their arrival date while waiting for check-in and on their departure date while they are waiting for their transport to the airport. This service is complimentary.

    We also offer complimentary luggage service for returning guests, as we have limited capacity in our luggage room we do limit it to one big piece of luggage per person. 

    All luggage will need to be marked clearly (preferably with a bag tag) with full contact details.

    For those who do not have a returning stay with us, this service may come with a fee.

    Kindly approach one of our Front Desk agents to arrange this service.


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